Jared comes to us from London, England and specializes in woodcarving, gilding, and piano action restoration/rebuilding. A graduate of The City and Guilds of London Art School, Jared is an expert “Old World” European Craftsman. He specializes in hand-carving replacement parts for antique instruments including legs, lyres, music stands, and internal mechanical components that are not available through standard supply sources.
The youngest member of our team, Zach specializes in restoring piano harps and soundboards. He is also our primary stringing technician. Zach has a natural propensity to anything mechanical, and he enjoys restoring vintage big-block engines. In addition to his full time job at The Antique Piano Shop, Zach is also pursuing a degree in Mechanical Engineering which he plans to apply to his work here in the field of piano restoration long-term.
Kim has been a member of the Antique Piano Shop team since 2007. As Customer Service Manager, she acts as a liaison between customers and Antique Piano Shop's production department making sure that the lines of communication remain open. Customer service is an integral part of Antique Piano Shop's customer value proposition.
As Customer Service Manager and Nationwide Shipping Specialist, Kim communicates with our clients from the beginning stages of the restoration process to the end, including handling shipping arrangements all over the US and abroad.
"I truly love working with each and every one of our clients. I am here to answer questions about restoring your piano and shipping questions any time. Please feel free to email me at email@example.com. “
“Miss Marie”, as everyone calls her, is the mother of Michael Stinnett, the founder of The Antique Piano Shop. Miss Marie started working with Michael at his first store in Dollywood in the early 1990’s, and has been a well-loved member of the team ever since. She used to take care of our customer service issues in the early days as well as running the “cash register” and answering phones, but she is best known for her love to just sit and talk to people who came into our shop. People all over the country used to come in our Dollywood store and ask for “Miss Marie”, bringing her postcards, letters and homemade gifts as thanks for her heart-felt hospitality. Now almost 80 years old and long since retired, Miss Marie still makes her rounds to the piano shop to make sure that everything is in tip top!
Originally from upstate New York, Matt began working in the finishing industry when he was only 13 years old. He specializes in touch-up work, finish repair work, and reconstruction. In addition to refinishing, Matt also does custom wood building and fabrication.