Don is our shop manager here at the Antique Piano Shop, and he oversees daily operations at our restoration facility. Originally from Fairbanks, Alaska, Don spent much of his life working in specialized carpentry and fine woodworking. Don’s niche is hand-making parts for rare and obscure pianos, especially square grand pianos, in addition to managing the shop schedule and crew.
Aaron began working on pianos as a hobby during high school. Because of his love for pianos, Aaron chose to pursue a career in piano tuning and rebuilding at an early age. Although much of his skill is a result of natural talent and experience, he continued his education at a well-known piano rebuilding school before coming to work for us at the Antique Piano Shop. Today Aaron specializes in fine regulation and tuning on these heirloom instruments. Aaron’s niche is making rare and obscure pianos play like they did when they were new – a task that is not easily accomplished by most conventional piano tuners.
Jared comes to us from London, England and specializes in woodcarving, gilding, and piano action restoration/rebuilding. A graduate of The City and Guilds of London Art School, Jared is an expert “Old World” European Craftsman. He specializes in hand-carving replacement parts for antique instruments including legs, lyres, music stands, and internal mechanical components that are not available through standard supply sources.
The youngest member of our team, Zach specializes in restoring piano harps and soundboards. He is also our primary stringing technician. Zach has a natural propensity to anything mechanical, and he enjoys restoring vintage big-block engines. In addition to his full time job at The Antique Piano Shop, Zach is also pursuing a degree in Mechanical Engineering which he plans to apply to his work here in the field of piano restoration long-term.
Kim has been a member of the Antique Piano Shop team since 2007. As Customer Service Manager, she acts as a liaison between customers and Antique Piano Shop's production department making sure that the lines of communication remain open. Customer service is an integral part of Antique Piano Shop's customer value proposition.
As Customer Service Manager and Nationwide Shipping Specialist, Kim communicates with our clients from the beginning stages of the restoration process to the end, including handling shipping arrangements all over the US and abroad.
"I truly love working with each and every one of our clients. I am here to answer questions about restoring your piano and shipping questions any time. Please feel free to email me at [email protected] “
JoAnna has worked for years in finance and business management. She is our administrative assistant, warehouse manager, and overall “boss” that keeps the entire crew in line. She runs day to day operations at the warehouse and restoration shop, acting as a liaison between the rebuilding crew, finishing crew, and tech crew. JoAnna oversees our restoration shop schedule, and she stays in communication with clients throughout the restoration process.
“The crew at The Antique Piano Shop has become like a second family to me. We don’t just work together, but we genuinely care about each other. We actually like coming to work every day! We are proud to be doing work in the industry that no one else seems to be doing, and we value our relationships with our customers.”
“Miss Marie”, as everyone calls her, is the mother of Michael Stinnett, the founder of The Antique Piano Shop. Miss Marie started working with Michael at his first store in Dollywood in the early 1990’s, and has been a well-loved member of the team ever since. She used to take care of our customer service issues in the early days as well as running the “cash register” and answering phones, but she is best known for her love to just sit and talk to people who came into our shop. People all over the country used to come in our Dollywood store and ask for “Miss Marie”, bringing her postcards, letters and homemade gifts as thanks for her heart-felt hospitality. Now almost 80 years old and long since retired, Miss Marie still makes her rounds to the piano shop to make sure that everything is in tip top!
Tommy Wilson is the second generation of piano rebuilders in the Wilson Family Tree. Tommy began working on pianos in 1960, having grown up in the piano business alongside his father, Charles A. Wilson. He never grew tired in his pursuit of knowledge to work on pianos and become the best that he could possibly be. It soon became a passion that he shared with his son Thomas, like his father did with him. For more than 25 years, Tommy has been a member in good standing with "The Piano Technicians Guild". He attends piano conventions to keep up with the latest techniques on rebuilding pianos and to see the latest trends in the industry are. Tommy has tuned or rebuilt pianos for several famous people including Elvis Presley, The Beach Boys, Ronnie Milsap, The Oak Ridge Boys, Johnny Cash, Jerry Lee Lewis, Mickey Gilley, Dixie Carter, and more. We are very fortunate to have Tommy and Thomas on our team of expert craftsmen here at The Antique Piano Shop.
Thomas Wilson, Jr. is the third generation of piano rebuilders and has been working on pianos for most of his life. One of his first baby pictures was around piano tools. Like his father Tommy Wilson, Thomas has grown up in the piano world. He was taught by his Grandfather (Charles A. Wilson) and still learning from his Dad (Tommy Wilson). He served 13 years in the United States Marine Corps and returned to continue the family tradition of bringing life back to old pianos and is a Piano Technician Associate with his father. Thomas specializes in installation of Pianomation player systems, and is always finding ways to improve the installation process.
Originally from upstate New York, Matt began working in the finishing industry when he was only 13 years old. He specializes in touch-up work, finish repair work, and reconstruction. In addition to refinishing, Matt also does custom wood building and fabrication.